When you need help, we're here for you.

See below for when and how to get help...

User Services, Technology Services at Education, 25 Education Building
Hours

7:30am to 7:30pm, M-Th
7:30am to 5pm F

Contact OptionsContact us via any of the methods below...

Note that the online request form at support.ed is one way to get your request directly to a specific person or team. You can also use one of the following email addresses:

  • support@education.illinois.edu (Any/all enquiries) 
  • copycenter@education.illinois.edu (Front Desk, Rm 25)
  • learnsupport@education.illinois.edu (Sarah et al)
  • sysadmin-requests@education.illinois.edu (Rob/Ryan et al)
  • applicationsupport@education.illinois.edu (Kim/Michael et al)
  • webhosting@education.illinois.edu (Bryan et al)
Help Desk, Technology Services at Illinois, 1211 DCL
Hours

8:30am to 5:00pm, M-F

Additional Phone-only hours: 12:00pm to 5pm Sat & Sun

Contact Options

Call 217-244-7000

Visit Room 1211 Digital Computing Lab

Email consult@illinois.edu

Visit http://techservices.illinois.edu/get-help for more details.

Help Desk, Administrative Information Technology Systems
Hours

24 hour, 7 days a week, 365 days a year

Contact Options

Call 217-333-3102

Email servicedeskaits@uillinois.edu

Visit answers.uillinois.edu to submit a request and for more details.