User Services

Phone: 244-6053
Service Request Form
Office Hours: M-F 8am-12pm, 1-4pm
Equipment Checkout/Checkin: M-F 8am-12pm

Mission:

User Services is to provide support for College faculty and staff through the use of the troubleticket system, a help desk and one-to-one consultations.

Technical Support:

User Services consultants provide technical support to College Faculty and Staff assigned to the Education Building, Armory, Children's Research Center, Colonel Wolfe School, and 505 East Green Street Suite 203. 

If you are in need of technical support, submit a request by calling 244-6053, using the Service Request Form, or visiting User Services in Room 1, College of Education. Dispatchers will enter a trouble ticket and route it to the appropriate group of support staff. Our technical support staff will attempt to service your computer within 24 hours from the time you call.

If you have questions relating to software, please peruse our handouts on software programs available at http://www.ed.uiuc.edu/cio/icl/handouts/.