Technical Support

Phone: 244-6053
Visit: Room 1, Education Building (User Services)
Request Form

Our "Technical Support Consultants" (i.e., trouble shooters) provide computer assistance to College of Education (COE) Faculty and Staff assigned to the Education Building, Armory, Children's Research Center, and Colonel Wolfe School.

If you are in need of technical support, please call the User Services at 244-6053, fill out a request form, or visit the User Services in 1 Education Building. If we can't help you immediately, we'll create a ticket to put your request in the support queue or refer you to the right person. If it goes into the support queue, our technical support staff will attempt to respond to requests for support within 24 hours from the time you call in your problem.

 

Purchase Recommendations

• Computer Hardware Recommendations
• Printers
• Cordless Phones

Other College Resources

• The College of Education's ed-techalerts mailing list
• Safe Computing
• Surplus Computer Hardware
  

Alternatives, Resources Beyond College

• CITES Help Desk (Walk-in and phone support, account issues, software distribution)
• CITES On-Site Consulting (Fee-based on-location technical support)
• Central Stores, Technical Support (Hardware repair)
• AITS Help Desk (Support for campus-wide business applications)